Medibank boss adamant - tells AGM "we won't pay cyberhackers"

Medibank's top executives are standing firm on their decision not to pay a ransom being demanded by Russia cyberhackers who've stolen troves of private customers. 

The private health insurer's board is facing a sombre annual general meeting as customers demand answers about how the hacking occurred and investors gauge deep reputational damage and Medibank's battered share price.

Here's my report from The World Today