Late mail - Australia Post shakeup to rewrite Community Service Obligation as letter decline deepens

Australia Post is being hauled into the 21st century as the federal government rushes to make it financially sustainable given the record decline in traditional letter deliveries.

A discussion paper released today warns the institution needs a major shakeup and that its Community Service Obligation to ensure delivery of letters nationwide but especially rural and remote Australia is badly outdated.

So what can Australia Post do to survive and adapt to change times?

I speak with Communications Minister Michelle Rowland on AM and ABC Newsradio