Banks act to end "fees for no service" scandal, workers embarrassed wear bank uniforms in public says union boss Julia Angrisano

Bank customers fleeced in the "fee for no service" scandal will receive refunds of more than a billion dollars. 

The Australian Banking Association has been forced to ensure inappropriate fees are no longer charged and will spearhead legislative change to abolish controversial trail commissions. 

Finance Sector Union national secretary Julia Angrisano tells ABC's Peter Ryan that some frontline bank staff have been abused and too embarrassed to wear uniforms in public.

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