ClearView insurance phone sales designed to 'wear them down' Royal Commission hears

ClearView Insurance had a "sell at all costs" culture and used high pressure tactics to sign customers up for policies, the financial service Royal Commission has heard. 

ClearView head of risk management Gregory Martin agreed it was inappropriate for sales staff to use scripts to sign customers up before they changed their minds. 

Mr Martin confirmed Clearview staff were pressured to sell "frenetically" with "random incentive days" where high performing staff were rewarded with gift cards. An email to staff read "let it rain gift cards- we're chasing your premium targets today"

ABC's Peter Ryan says Freedom Insurance has admitted to signing up a Down Syndrome man to accidental injury cover.

Here's my coverage from The World Today