A former superannuation trustee from the National Australia Bank has been grilled by the financial services Royal Commission on why there was a delay in compensating customers charged fees with no service.
Nicole Smith told Michael Hodge QC that in hindsight trustees should have struck a faster deal with the corporate regulator ASIC.
ABC's Peter Ryan says Commissioner Kenneth Hayne struck out an application from the NAB to suppress documents outlining negotiations with ASIC.
Here's my report from The World Today
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