National Australia Bank chief executive Andrew Thorburn has conceded that some branches in rural and remote Australia might close as part of technological change.
As he deals with the fallout from the financial services royal commission, Mr Thorburn has committed to ending default interest rate hikes to farmers who miss repayments and other assistance with agricultural loans.
Mr Thorburn has been visiting Wagga Wagga in southern NSW and he spoke with the ABC's Peter Ryan on The World Today
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